Smart Pulse Oy / SmartPulse / Growth

Turn missed calls into booked jobs.

SmartPulse texts the customer after a missed call, continues the conversation in Finnish, understands what they need and helps them book a real available appointment.

You miss the call. SmartPulse handles the follow-up. The customer gets booked.

€599
/ month
+ €499 one-time setup

30-day free trial · Cancel anytime

Missed call to booked job

Your missed call becomes a booked appointment.

You miss the call

The customer calls while you're busy, driving or on another job.

SmartPulse texts them in Finnish

The customer immediately receives an SMS and can simply reply.

SmartPulse books the job

The conversation continues in Finnish, the request is qualified and a real available time is booked.

The big difference

Essential recovers the conversation.
Growth recovers the job.

Essential makes sure a missed caller gets a response. Growth goes further: SmartPulse continues the conversation in Finnish, qualifies the request, checks your real availability and books the appointment for you.

What's included

Everything in Essential, plus

Automatic Finnish SMS conversationAfter a missed call, SmartPulse starts the conversation by SMS.
Finnish AI customer conversationsSmartPulse continues the conversation naturally in Finnish when the customer replies.
Customer qualificationThe AI understands what the customer needs and collects the relevant information.
Job and service informationRelevant details about the requested work are collected for you.
Customer contact detailsThe information you need to handle the job is collected and kept in one place.
Automatic follow-upIf the customer doesn't respond, SmartPulse can send a limited follow-up instead of contacting them repeatedly.
Real-time appointment availabilitySmartPulse checks the configured business calendar for real availability.
Automatic appointment bookingWhen the customer wants an appointment, SmartPulse guides them to an available time and books it after confirmation.
Booking confirmationThe customer receives a confirmation SMS with the appointment details.
Business notificationYou receive the customer, job, address and appointment information after booking.
Google Calendar synchronizationYour business can connect its Google Calendar through the configured SmartPulse calendar setup so booked appointments stay in sync.
Ongoing SMS conversationsCustomers can keep replying in the same conversation when they have follow-up questions.
Custom SMS and business informationThe conversation reflects your configured services, service area and business information.
Priority supportPriority support whenever you need it.
The flow

How Growth works

Customer callsYou miss the callFinnish SMSCustomer repliesFinnish conversationJob understoodReal availabilityCustomer chooses a timeAppointment bookedConfirmationYou get the job details
  1. 01

    You miss the call

    A customer calls while you're working, driving or on another job.

  2. 02

    SmartPulse sends a Finnish SMS

    The customer knows immediately that their enquiry hasn't been ignored.

  3. 03

    The customer replies

    No callback needed — the customer simply answers the message.

  4. 04

    Finnish conversation and qualification

    SmartPulse understands the job and collects the details you need.

  5. 05

    Real availability is checked

    SmartPulse checks your configured calendar and offers real available times.

  6. 06

    The appointment is booked and confirmed

    The customer chooses a time, receives a confirmation and you get the job details.

Customer experience

What the customer actually sees.

A real Finnish SMS conversation, from missed call to booked appointment.

Hei! Täällä [Yritys]. Huomasimme, että soitit meille, mutta emme valitettavasti ehtineet vastata. Miten voimme auttaa?
Keittiön hana vuotaa.
Minulla olisi vapaa aika huomenna klo 10–12 tai torstaina klo 14–16. Kumpi sopisi paremmin?
Huomenna sopii.

The customer receives a confirmation with:

  • Date
  • Time
  • Address
  • Service / job
  • Business name

You receive the same booking details, so you know exactly what came in.

Calendar

Your calendar stays in control.

Connect your business calendar once. SmartPulse uses the configured availability when offering appointment times to customers.

  • The business connects its calendar.
  • SmartPulse checks real availability.
  • The customer doesn't need to connect their own Google Calendar.
  • The appointment is created through the SmartPulse booking calendar.
  • Connected Google Calendar synchronization keeps your business calendar up to date.
Trust

SmartPulse doesn't make things up.

The conversation only uses the business information and real calendar availability configured for your business. It doesn't invent:

  • Prices
  • Appointment times
  • Services
  • Guarantees
  • Technical diagnoses
  • Emergency response times

If SmartPulse cannot confidently answer something, or the customer wants a human, the conversation can be handed back to your business.

Growth is designed for businesses that don't just want to respond to missed calls — they want to turn those missed calls into real booked work.

No callback

No callback. No lost customer.

The customer doesn't need to call again and you don't need to stop what you're doing to answer the phone. SmartPulse starts the conversation by SMS and takes it all the way to a booked appointment.

No callback required

The customer can continue entirely by text.

Finnish SMS conversations

SmartPulse communicates naturally with customers in Finnish.

From missed call to booked job

Recover opportunities that would otherwise go to another company.

Built for

Built for busy service businesses

Plumbers
HVAC
Electricians
Contractors
Renovation
Auto Repair
Other Service Businesses
Compare

Essential vs Growth

FeatureEssentialGrowth
Missed-call SMS
Booking link in SMS
Customer replies
Finnish AI conversation
Customer qualification
Job/service information
Automatic follow-up
Real-time appointment availability
Automatic appointment booking
Booking confirmation
Business booking notification
Google Calendar synchronization
Ongoing AI conversations
Conversation limitUp to 200 missed-call responses/monthUnlimited customer conversations
Monthly summary
SupportEmailPriority

Recover more of the opportunities you're already paying to generate.

Growth is built to take responsibility for what happens after a missed call: the Finnish conversation, the qualification, the availability and the booking.

One additional booked job can potentially cover a significant part of the monthly Growth cost, depending on your average job value.

30-day free trial · Cancel anytime

FAQ

Frequently asked questions

Essential makes sure the customer gets a response. Growth takes the work that follows off your plate: it answers the reply in Finnish, asks what the job is, checks real availability, offers times, books the appointment and sends you the job details. You are paying for the conversation and the booking, not for the message.

Growth is not a CRM and does not replace one. It handles the missed call and the conversation that follows, then passes the job details to you so they can land in the systems you already use.

If you continue, billing starts at €599/month plus the one-time €499 setup. If you do not, you tell us and it stops — no long-term commitment.

Yes. Growth is built for Finnish SMS conversations: the first message, the customer's reply, qualification, follow-up and everything around the appointment.

Yes. SmartPulse checks the real availability in your configured business calendar, offers the customer available times by SMS and books the appointment after the customer confirms.

You connect your business calendar once through the configured SmartPulse calendar setup, and booked appointments stay synchronized. Your customers never need to connect anything — they simply book by SMS.

The appointment is created in the SmartPulse booking calendar, the customer receives an SMS confirmation with date, time, address, service and your business name, and you receive the same job details.

Growth uses AI to handle customer conversations. Your customer-facing messaging should be configured transparently so customers understand who they are communicating with.

It shouldn't. SmartPulse only uses the business information and real calendar availability configured for your business, and the conversation can be handed back to you when a human is needed.

No. SmartPulse is designed to work with your existing business phone setup. The exact configuration depends on your current provider.

€599 per month plus a €499 one-time setup fee, with a 30-day free trial and cancellation at any time.

Turn more missed calls into booked jobs with SmartPulse Growth.

You miss the call. SmartPulse handles the follow-up. The customer gets booked.

Live demo for plumbers

Your phone rings while you're on a job. See what your customer sees.

Call the demo number, let it ring out, and you'll get the same text your customer would. 30 seconds, no commitment.