🇫🇮 Built in Finland

Help Build the Customer Capture Platform

We're building software that helps service businesses capture every customer opportunity and ensure no customer is lost simply because nobody answered the phone.

Based in Helsinki and serving businesses across Europe, SmartPulse combines AI, automation, and customer communication to solve a simple but costly problem: missed opportunities.

View Open Roles
Helsinki, Finland · Remote-friendly across the EU
Customer
SmartPulse
Business
Why Join

Why Join SmartPulse

Build Something That Matters

Every missed call can mean a lost customer. Your work directly helps businesses capture more opportunities and grow.

Early-Stage Impact

Join early and influence product decisions, customer experience, and company growth.

Hybrid Flexibility

Work remotely while collaborating with the team when needed. Results matter more than location.

Nordic Culture

Transparency, ownership, reliability, and practical problem-solving guide everything we do.

Life at SmartPulse

Small Team. Big Opportunity.

At SmartPulse, we're not building software for the sake of software. We're solving a real business problem experienced by thousands of companies every day.

Because we're early-stage, every team member has meaningful ownership and direct influence on the future of the company.

We move quickly, communicate openly, and focus on building products customers genuinely need.

Our workspace
Helsinki HQ · Remote across the EU
  • Senior team, low bureaucracy
  • Direct customer contact
  • Weekly product cadence
  • Transparent decisions
Open Roles

Current Open Roles

Full-Time Hybrid · Helsinki, Finland

Finnish SDR (Sales Development Representative)

Help service businesses discover SmartPulse and book qualified demos.

Responsibilities
  • Prospect and qualify leads
  • Conduct outbound calls
  • Follow up with prospects
  • Schedule demos
  • Maintain CRM activity
Requirements
  • Native or fluent Finnish
  • Strong communication skills
  • Self-motivated
  • Sales experience is a plus
Application takes about a minute.
Full-Time Hybrid · Helsinki, Finland

Customer Success Specialist

Help customers succeed with SmartPulse from onboarding through long-term adoption.

Responsibilities
  • Customer onboarding
  • Account setup assistance
  • Product training
  • Customer support
  • Retention initiatives
Requirements
  • Excellent communication
  • Customer-first mindset
  • Organized and proactive
  • Comfortable with SaaS software
Application takes about a minute.
Part-Time / Contract Hybrid · Helsinki, Finland

Technical Product Engineer

Help build and scale the SmartPulse platform.

Responsibilities
  • Product development
  • Platform maintenance
  • Integrations
  • Automation workflows
  • Technical improvements
Requirements
  • Full-stack experience
  • SaaS experience preferred
  • Independent problem-solver
  • Strong technical foundation
Application takes about a minute.
Upcoming

Growing With SmartPulse

As we continue growing, we expect to hire additional team members across sales, customer success, and leadership.

SalesSales Development RepresentativeOpening soon
SalesSales Development RepresentativeOpening soon
LeadershipSales ManagerOpening soon

Interested before we're hiring? Send us an open application.

Our Values

What We Value

Reliability

We do what we say we'll do.

Ownership

Everyone takes responsibility for outcomes.

Trust

Long-term relationships matter more than short-term wins.

Customer Focus

We build alongside our customers.

Privacy First

European privacy standards are built into everything we do.

Nordic Simplicity

Clear communication. Clear software. No unnecessary complexity.

Working Model

Hybrid by Design

Flexible Work

Remote-friendly with in-person collaboration when needed.

Helsinki Base

Our headquarters are located in Helsinki, Finland.

Results Over Presence

Performance matters more than where you sit.

Founder

A Note From Our Founder

Sam Pattisapu, Founder & CEO of SmartPulse

I started SmartPulse after seeing how many businesses lose customers simply because nobody answered the phone at the right moment.

We're building a company focused on solving real problems, serving customers well, and creating long-term value.

If that mission excites you, I'd love to hear from you.

Sam Pattisapu
Founder & CEO · SmartPulse Oy
Apply

Apply or Send an Open Application

PDF or Word document, up to 8 MB. Optional but recommended.

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Or email us directly at careers@smartpulse.fi

Help Build the Future of Customer Capture

Join us in building the platform that helps businesses capture every customer opportunity.

View Open Roles
Never Miss a Customer.
Built in Finland. Designed for Europe.